A second CityRay purchase demonstrates Trust and Confidence — in both Mike Trace Engineering and the product itself. It reflects that the sweeper is "effectively meeting or exceeding their expectations, particularly in terms of its sweeping capabilities."
The company also attributes repeat purchases to their Outstanding Back-Up Support, noting that customers value knowing the company stands behind its products with excellent after-sales service.
Mike Trace Engineering highlights two examples: BMI Group and Superboom (Sydney-based) both purchased second CityRay units, which the company views as validation of customer loyalty and satisfaction.
